Returns & Exchanges
At Bananhot, we want you to be completely satisfied with your purchase. If your swimwear doesn't fit perfectly or meet your expectations, you can return or exchange eligible items within 14 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Ensure all items are in their original condition, unworn, unwashed, and with all hygiene liners and tags still securely attached.
Ship the Items
Print your prepaid shipping label from the portal and drop off the package at your nearest authorized carrier location.
Receive Refund or Exchange
Once our quality control team inspects your return, your refund will be processed to your original payment method or your exchange will be shipped within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing